WARNING: This product contains nicotine. Nicotine is an addictive chemical.
Free shipping over $50 • 21+ adults only

Customer Service

Shipping Policy

Last updated May 1, 2026

Where we ship

Nico Pouches currently ships to most U.S. states. Some states have additional age verification or shipping restrictions for nicotine products and may not be eligible at this time. If your state isn't supported at checkout, contact us for an update on availability.

Processing time

Orders are typically processed within 1 business day. Orders placed on weekends or U.S. holidays are processed the next business day.

Shipping speeds

  • Standard: 3–5 business days after the order ships.
  • Expedited: 1–2 business days after the order ships, where available based on your delivery address.

Free shipping

Standard shipping is free on orders over $50 within the United States. The discount is applied automatically at checkout.

Tracking

Every order ships with tracking. You will receive a tracking link by email at the address on file as soon as the carrier accepts the package.

Adult signature

Orders may require an adult signature (21+) on delivery. This is consistent with federal requirements for nicotine product sales.

Delays & weather

Once a package is in the carrier network, delivery dates are subject to the carrier's schedule and conditions like weather. We will help track and resolve any carrier issues, but we cannot guarantee delivery dates beyond what the carrier provides.

Restricted states

Some U.S. states require additional verification or are not currently eligible for nicotine product shipments. State availability can change as regulations evolve. For state-specific questions, contact our support team.

Questions? Email support@nicopouchesusa.com.

This article is for adults 21 and older. WARNING: This product contains nicotine. Nicotine is an addictive chemical.