Privacy Policy

• Account information: name, email address, password (hashed), and any profile details you provide.
• Order information: billing and shipping address, items purchased, order total, and payment confirmation (we never store full card numbers).
• Browsing information: pages viewed, referring URL, device type, IP address, and similar data collected through cookies and analytics.
• Age verification data: limited data shared with our age verification service to confirm 21+ eligibility.

• Process orders, payments, and deliveries.
• Verify your age (21+) and prevent unauthorized purchases.
• Provide customer support and respond to inquiries.
• Send transactional emails (order confirmations, tracking).
• Send marketing emails, only if you opt in, with one-click unsubscribe.
• Improve site performance and product selection.
• Comply with legal obligations.

We use cookies and similar technologies for essential site functionality (cart, login, age gate persistence) and for analytics. You can control cookies in your browser settings; disabling some cookies may reduce site functionality.

We share information with vetted service providers who help us operate Nico Pouches: our ecommerce platform (Shopify), payment processors, shipping carriers, and our age verification provider. These parties are contractually bound to use your information only for the services they provide to us. We do not sell your personal information.

Depending on your state of residence, you may have rights to access, correct, delete, or receive a copy of your personal information, and to opt out of the sale or sharing of your data. To exercise these rights, email support@nicopouchesusa.com. We will verify your identity before fulfilling the request.

Nico Pouches is intended only for adults 21 and older. We do not knowingly collect or maintain personal information from anyone under 21. If we learn that we have collected information from someone under 21, we will delete it promptly.

We use industry-standard administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure; we cannot guarantee absolute security but we work continuously to protect your data.

We retain personal information for as long as needed to provide services, comply with legal and tax obligations, resolve disputes, and enforce our agreements. Order records are retained as required by applicable U.S. law.

Nico Pouches operates from the United States. If you access the site from outside the U.S., you understand that your information will be processed in the United States, where data protection laws may differ from those in your country.

Nico Pouches is an adults-only site. We do not knowingly collect information from anyone under 21. Parents and guardians who believe a minor has provided information should contact us so we can delete it.

Privacy questions can be sent to support@nicopouchesusa.com.